FAQ
1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:
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Standard Shipping: 5-10 business days
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Expedited Shipping (Available at checkout): 2-5 business days
You will receive a tracking number via email once your order ships. Delivery times are estimates.
2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight (mop handles can be longer/heavier). We offer free standard shipping on orders over [e.g., $35] within the contiguous USA.
3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.
4. What are the differences between your cleaning tools?
| Product | Best For | Key Features | Maintenance |
|---|---|---|---|
| Mop | Wet cleaning floors (tile, wood, laminate) | Microfiber, cotton, or sponge heads; reusable or disposable pads; wringer options | Wash mop heads regularly; replace as needed |
| Broom | Dry sweeping debris | Soft/hard bristles; angled heads for corners; indoor/outdoor options | Remove hair/debris from bristles; rinse occasionally |
| Duster Cloth | Dusting surfaces (furniture, electronics) | Microfiber or treated cloths; electrostatic; washable or disposable | Machine wash reusable cloths; replace disposables |
Specific features (handle length, head material, washable) are detailed in each product description.
5. Are the mop heads washable and replaceable?
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Washable: Most microfiber and cotton mop heads are machine washable. Wash in cold water and air dry or tumble dry low. Avoid fabric softener, which reduces absorbency.
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Replaceable: Yes, most of our mops have replaceable heads available for purchase separately. Check the product description for compatibility.
6. What type of broom is best for my floors?
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Indoor Smooth Floors (Tile, Wood, Laminate): Choose a broom with soft, flagged bristles that gently sweep fine dust.
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Outdoor/Rough Surfaces (Concrete, Pavers): Choose a broom with stiffer bristles for heavier debris.
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Corners & Tight Spaces: An angled broom head helps reach corners easily.
7. How do I use and care for duster cloths?
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Dry Dusting: Use dry to attract and trap dust via static electricity or treated fibers.
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Damp Dusting: Lightly dampen for heavier dirt (check if suitable for your cloth).
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Cleaning: Reusable cloths can be machine washed (no fabric softener) and reused many times. Disposable cloths should be discarded after use.
8. Do the mops and brooms require assembly?
Most mops and brooms require simple assembly (attaching the handle to the head). This is typically tool-free or requires only a simple twist or lock mechanism. Instructions are included.
9. Can I use the mop on all floor types?
Check the product description. Many mops are safe for sealed hard floors (tile, vinyl, laminate, hardwood). Avoid using excessively wet mops on unsealed wood. Specific floor type recommendations are provided.
10. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.